Frequently Asked Questions

Can Speedy Metals® quote items that are not on this website?
Yes, Simply click on the "Contact Us" link and send us a message about the item you are inquiring about. Please leave detailed information so our purchasing agents can accurately locate your requested item.

How long will it take to ship my order?
Speedy Metals® prides itself with exceptional service to its customers and we promise to make every effort to ship your order promptly. You can expect your order will ship in 1 to 2 business days. In the event of a back-order, Speedy Metals® will contact you by phone, email or indicate so on your packing slip.

How long will it take to receive my order?
Simply click on the Shipment Info link and refer to map. Please remember that these delivery claims are based on our carriers estimated delivery times and are meant to be used as a guideline only. If you require specific delivery dates then choose one of our carriers' 1, 2 or 3 day air options.

How will Speedy Metals® package my order?
Folks, we've been shipping metal via UPS longer than most companies in our industry. Throughout the years we've developed methods of packaging that ensures the safe delivery of your order. Rest assured, you're in very competent hands with Speedy Metals®.

Can Speedy Metals® ship via the United States Postal Service?
Yes and No. Yes, we can ship USPS. No, our website is not currently able to process freight associated with USPS shipments. If you would like your order shipped USPS simply call or email our sales office and you can discuss your order and it's shipping requirements with one of our sales representatives. Simply click the link, "Contact Us" to obtain our sales office's TOLL FREE number.

Does Speedy Metals® accept UPS COD orders?
We're sorry, Speedy Metals® currently does not ship UPS COD.

What if my order is too large to ship using Speedy Metals® website carriers?
If you order is too large to ship UPS, simply call our sales office and they will assist you with placing your order and discuss all available shipping options. Simply click the link, "Contact Us" to obtain our sales office's TOLL FREE number.

Can I Pick-Up my order?
Yes, many customers prefer to pick up their orders in person. If you would like to pick up your order simply click on the "Locations" link and you can get maps and directions to any Speedy Metals® location. Currently, website orders can only be picked up at our Wisconsin facilities, located in New Berlin, WI and Appleton, WI.

Can I speak to a Speedy Metals® sales representative?
Yes, of course you can speak to sales representative. Simply click the "Contact Us" link and you will be provided with information to contact Speedy Metals®.

Does Speedy Metals® product catalog contain published prices?
We're sorry, due to unstable market conditions Speedy Metals® does not currently distribute a product catalog with published prices.

What are Speedy Metals® typical cutting tolerances?
Speedy Metals® owns and operates some of the most sophisticated, state of the art sawing, shearing and cutting equipment available. We can saw your parts plus or minus 0.030 on production sawing orders. Our typical cutting tolerance is: (Plus 1/8" Minus 000) All website orders will be cut to the typical Speedy Metals® cutting tolerances.

Are steel and brass, or (Ferrous and Non-Ferrous) gauges the same thickness?
No, ferrous and non-ferrous gauges are not the same thickness. If you are unsure about what thickness to order then refer to the "Sheet Gauge" link located on each applicable sheet product page.

Can Speedy Metals® guarantee that the metal item I order will telescope into one another?
We're sorry, due to our metals OD and ID producing mill tolerances, it would be very difficult to guarantee that the items you order will telescope. Our suggestion would be to take a very liberal approach to telescoping metals.

Can Speedy Metals® provide engineering advice?
We're sorry, any technical advice we furnish with respect to material is given without charge, and we shall have no obligation or liability for the advice given or the results obtained, all such advice being given and accepted at buyer's risk.

Can Speedy Metals® mitre cut?
Yes, we can tackle simple mitre cutting projects; these type of orders need to be discussed with a Speedy Metals® sales representative. Simply click the link, "Contact Us" to obtain our sales office's TOLL FREE number.

Can Speedy Metals® match my current vendor's pricing?
We wouldn't be the best if we couldn't say YES!!!! Since we're selling to most if not all of the metal distributors you'll find advertising on the internet, we can comfortably say that we will be able to match most competitors' published pricing. Got a question concerning this topic? Simply click the link, "Contact Us" to obtain our sales office's TOLL FREE number.