|UPS Ground Shipping Times|
At this time, Speedy Metals® website orders can either be shipped via UPS OR you can pick-up your order at either our New Berlin, Wisconsin facility or our facility in Appleton, Wisconsin.
If you would like us to ship your order using a different shipping company simply call and place your order with a Speedy Metals® sales representative.
Throughout the years, Speedy Metals® has developed methods of packaging that ensures the safe delivery of your order. Rest assured, your order is in very competent hands with Speedy Metals®.
Speedy Metals® prides itself on exceptional service to our customers and we promise to make every effort to ship your order promptly. Our current lead times are 5-7 days; however most orders will ship sooner than that. In the event of a back-order, Speedy Metals® will contact you by phone, email or indicate so on your packing slip.
Keep in mind, UPS cannot ship to a PO Box so please make sure your "ship to" address is a street address and not a PO Box.
While UPS is one of the finest carriers available they too can accidentally damage or lose packages. In the event your package is lost, delayed or damaged, Speedy Metals® will make every attempt within its means to replace damaged or lost items. Please contact us at firstname.lastname@example.org for more assistance.
In short, because metal is heavy. In addition, many of our products can be oddly shaped, and UPS charges us extra handling fees in a number of circumstances. If you have questions about the shipping/handling charges for your order, don't hesitate to contact us via email or phone and we will be happy to help you.